This Privacy Policy (“Policy”) describes how MAGIC Research, operating through its platform MAGIC Fabric (a.f.k. Tela)(“Tela,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information obtained from users (“you,” “your,” “Client,” or “Data Subject”) across our products, services, and digital properties.

MAGIC Research is committed to privacy-first AI infrastructure and aligns with globally recognized privacy standards including GDPR, CCPA, LGPD, and other applicable data protection laws.

1. WHO WE ARE

MAGIC Research (“MAGIC”) is an artificial intelligence innovation company offering MAGIC Fabric (Tela), a decentralized AI platform providing private, high-performance generative AI infrastructure for enterprises, researchers, and developers. Our philosophy: “Your AI, Your Cloud, Your Rules.”

2. SCOPE

This Policy applies to:

• Visitors of our website(s), including https://www.researchmagic.com
• Users of MAGIC Fabric (Tela)
• Clients engaging with our APIs, SDKs, or software tools
• Contacts from marketing, research, or support channels

This Policy does not apply to third-party services integrated via Tela’s open interfaces or to data that Clients process on their own infrastructure through Tela’s self-hosted deployments.

3. INFORMATION WE COLLECT

We collect the following categories of personal data:

a. Information You Provide

• Name, email, phone number, company, and job title (e.g., via contact forms, account registration)
• Credentials and authentication data
• Payment and billing information (where applicable)

b. Automatically Collected Data

• IP address, browser type, device identifiers
• Usage logs (e.g., API requests, uptime statistics, error logs)